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How can brands rebuild loyalty?

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How can brands rebuild loyalty?

Inspiring brand love through community

Long-lasting consumer loyalty is built upon more than just great products and services.
How can brands rebuild loyalty?

Fostering loyalty through social values

While not everyone is loyal to a particular brand, lots of people are passionately engaged with social causes.
How can brands rebuild loyalty?

Re-incentivising loyalty with rewards and more

Re-establishing connections with consumers might simply mean incentivising them to recommit, whether that’s through discounts they can’t refuse or exclusive member perks.
While not everyone is loyal to a particular brand, lots of people are passionately engaged with social causes. Re-establishing connections with consumers might simply mean incentivising them to recommit, whether that’s through discounts they can’t refuse or exclusive member perks. 41% of UK consumers now prefer to interact with companies over digital channels rather than traditional ones. In the years ahead, digital maps will offer more than just directions on how to get from A to B. They will become digital – and shoppable – auxiliaries to the world around us. 79% of global consumers say that the experience a company provides is as important as its products and services. To stay relevant in the long run, brands need to aid people in their desire to return to pre-pandemic activities while mitigating the sense of caution and uncertainty that prevails in this new reality. How can brands help people recover from the initial shock and overcome ongoing feelings of fear and anxiety? And what are the opportunities for brands across food, drink and travel? How can brands reconnect with consumers as we grapple with life in a new reality? And what are the opportunities for brands across food, drink and travel?
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