Selected articles
Some stuff we think you’ll like
— News
How can brands rebuild loyalty?
Inspiring brand love through community
Long-lasting consumer loyalty is built upon more than just great products and services.
— News
How can brands rebuild loyalty?
Fostering loyalty through social values
While not everyone is loyal to a particular brand, lots of people are passionately engaged with social causes.
— News
How can brands rebuild loyalty?
Re-incentivising loyalty with rewards and more
Re-establishing connections with consumers might simply mean incentivising them to recommit, whether that’s through discounts they can’t refuse or exclusive member perks. But getting loyalty schemes right can be a challenge – it’s always a balance of value for the consumer versus the brand.
— News
41% of UK consumers now prefer to interact with companies over digital channels rather than traditional ones.
— News
In the years ahead, digital maps will offer more than just directions on how to get from A to B. They will become digital – and shoppable – auxiliaries to the world around us.
— News
79% of global consumers say that the experience a company provides is as important as its products and services.
— News
The end of life under lockdown might be in sight, but the threat posed by COVID-19 is far from behind us.
— News
In order to motivate people to take the threat of COVID-19 seriously and adhere to safety measures, authorities used strong messaging to emphasise the dangers of the virus. As we slowly begin to see lockdown relaxed, with roadmaps being set out towards a ‘new normal’, equal importance will need to be placed on reassuring and…
— News
Life under lockdown has caused a colossal change to people’s daily lives – it has hit pause on consumer lifestyles, led businesses to shut and caused the global economy to enter freefall. As restrictions ease, consumers will be tasked with reintegrating into a world that in many ways feels radically altered.
— News
41% of UK consumers now prefer to interact with companies over digital channels rather than traditional ones.
— News
In the years ahead, digital maps will offer more than just directions on how to get from A to B. They will become digital – and shoppable – auxiliaries to the world around us.
— News
79% of global consumers say that the experience a company provides is as important as its products and services.
— News
The end of life under lockdown might be in sight, but the threat posed by COVID-19 is far from behind us.
— News
In order to motivate people to take the threat of COVID-19 seriously and adhere to safety measures, authorities used strong messaging to emphasise the dangers of the virus. As we slowly begin to see lockdown relaxed, with roadmaps being set out towards a ‘new normal’, equal importance will need to be placed on reassuring and…
— News
Life under lockdown has caused a colossal change to people’s daily lives – it has hit pause on consumer lifestyles, led businesses to shut and caused the global economy to enter freefall. As restrictions ease, consumers will be tasked with reintegrating into a world that in many ways feels radically altered.
— News
41% of UK consumers now prefer to interact with companies over digital channels rather than traditional ones.
— News
In the years ahead, digital maps will offer more than just directions on how to get from A to B. They will become digital – and shoppable – auxiliaries to the world around us.
— News
79% of global consumers say that the experience a company provides is as important as its products and services.
— News
The end of life under lockdown might be in sight, but the threat posed by COVID-19 is far from behind us.
— News
In order to motivate people to take the threat of COVID-19 seriously and adhere to safety measures, authorities used strong messaging to emphasise the dangers of the virus. As we slowly begin to see lockdown relaxed, with roadmaps being set out towards a ‘new normal’, equal importance will need to be placed on reassuring and…
— News
Life under lockdown has caused a colossal change to people’s daily lives – it has hit pause on consumer lifestyles, led businesses to shut and caused the global economy to enter freefall. As restrictions ease, consumers will be tasked with reintegrating into a world that in many ways feels radically altered.